International Shipping
International Priority Shipping - FedEx, TNT, DHL, EMS from Tokyo, Japan
We specialize in supplying Japan's world-renowned music synthesizers and DJ equipment and Accessories and Merchandise. Our warehouse operates with a highly automated dispatch system which allows us to process orders quickly and efficiently. As soon as an order is completed, the automated warehouse is put into operation, and the parts are quickly picked using part numbers managed by AI, inspected by the international transportation team, and appropriately repackaged.
We can ship worldwide from Tokyo, Japan. (United States, Puerto Rico, Canada, UK, Ireland, Germany, France, Italy, Monaco, Switzerland, Netherlands, Czech Republic, Austria, Belgium, Spain, Poland, Norway, Estonia, Luxembourg, Lithuania, Romania, Latvia, Portugal, Bulgaria, Denmark, Finland, Hungary, Slovakia, Sweden, Greece, South Africa, Singapore, Malaysia, Indonesia, Thailand, Philippines, Taiwan, Hong Kong, South Korea, China, Australia, New Zealand, Costa Rica, UAE / United Arab Emirates, Saudi Arabia, Oman, Bahrain, Kuwait, Qatar etc.)
If the shipping country is not listed above, please contact us using the contact form, indicating the country you would like to ship to and the item you would like to purchase. We will provide you with international shipping quote. If the shipping country is not listed above, please add the items you want to your cart on this website and send me a screenshot of your cart so I can calculate the international shipping cost. This is the most accurate and quickest method as it allows us to confirm your exact order information.
We ship all items by FedEx, TNT, DHL, EMS major courier services with full tracking and full insurance. The best air flights are selected for delivery to countries around the world.
Please note that on our website, the AI-powered shipping fee calculation system offers a lower shipping cost when ordering multiple products. Please try it.
Shipping time different in the below sections:
United States: 3 - 5 Business Days
Canada: 5 - 7 Business Days
Europe: 7 - 10 Business Days
Middle East: 5 - 7 Business Days
Australia: 3 - 5 Business Days
Asia: 3 - 5 Business Days
Please Note: Delivery time is estimated using our proprietary method which is based on the buyer's proximity to the item location, the seller's shipping history, and other factors. Delivery times may vary, especially during peak periods. Under certain circumstances, there are times when we cannot have products ready in time. Please be understanding of this beforehand.
Tracking Number would be provided the first time. International shipments are calculated via FedEx/TNT/DHL/UPS/EMS calculator. The automatic calculation system on this website is configured based on the volume weight and weight and air shipping Insurance premium rates of each item.
All items will be double-checked before packing. All items are brand new and will be checked or tested before packing.
Item will be shipped out within 3 - 7 business days upon receipt of payment, excluding weekends and public holidays. It is possible that some items may not be in stock when you place your order. If an item is not in stock, we will contact you via email as to the anticipated delivery.
Delivery time is about 3-10 business days, and it may take up to 2 weeks to some European countries and South American countries due to strict custom inspection.
Please note that it may take several days for your order's shipping information to appear on the FedEx, TNT, DHL, UPS, and EMS websites.
Orders being shipped outside Japan or imported into a non-Japan country may be assessed additional fees beyond what has been calculated in the shopping cart. Such fees will be determined by the importing country based on value and type of commodity. Such fees, duties, taxes, brokerage fees, PST or GST may apply to all orders using the International Shipping method and is the responsibility of the receiver. International orders shipped via FedEx, TNT, DHL, UPS, EMS do not include such fees. Please be aware that payments are the buyer's responsibility. Be sure to check with your customs office to determine what any additional costs are prior to buying products through our website. Products will be shipped to the shipping address you registered. If the shipping address is entered incorrectly, or if you move and redelivery or forwarding of your package is required, additional shipping fees may be required. Due to weather changes in various countries around the world, such as typhoons, hurricanes, heavy snow, and changes in the global situation, delivery may be delayed. In such cases, we cannot take responsibility. We also cannot accept complaints regarding delivery.